3. Iterate and improve

Get something in front of learners as quickly as possible in order to test our assumptions about the product.

Learner Experience Design is an agile, learner-centred approach to product development. We’re not interested in lengthy, costly product development timelines. We’re interested in learning what we need to change about the product quickly and cheaply.

How we do that …

The MoSCoW prioritisation

Once we’ve captured all of the features that are needed to address our learners’ problems we start prioritising them. The intention is to develop only what we need to do in order to validate whether our product delivers value by solving their problem. The MoSCoW prioritisation technique sorts these features into Must haves, Should haves, Could haves and Won’t haves. Focusing only on the Must haves means we are directing our time and resources at the most important parts of the product.

We Design, Deliver, Evaluate and repeat

The first prototype that learners interact with could be something as simple as a clickable wireframe, or a very basic website. What matters to us as LX Designers is that we learn how learners use and respond to our product. We can then take that feedback to make improvements on our product design. This cycle is repeated, with each iteration of the product delivering more and more value.

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