We introduced the concept of Learner Experience Design (LXD) within ELT back in 2016. Since then, we’ve continued to develop it, and it now forms the bedrock of most of the work we do with our clients in the design and development of learning products. At our recent InnovateEdTech conference in London, we took the opportunity to ask some of the delegates and speakers what Learner Experience Design means to them. Here, we share some of their fascinating responses – both from within ELT and beyond.
It is not what you are selling that is important, it is the result of what you are selling that customers care about.
I could clearly see the how EdTech was starting to affect ELT and I wasn’t going to resist it or surrender to it. Instead, I wanted to get engaged. The question was … HOW?
We speak to Scott Granville, award-winning writer and producer, about his mission to create dramatic narrative videos for English language learners …
We believe that artificial intelligence (AI), machine learning and natural language processing are going to have a massive impact on ELT, and probably more rapidly than many might expect. A fascinating example of this is a new product from Cambridge called Write & Improve, which aims to provide automated help with writing. Diane Nicholls is one of the team behind the product, and we asked her to tell us more about it. In this in-depth interview, Diane talks about how the system works and, perhaps even more interestingly, how it was developed and what was learned in the process. We think it encapsulates a lot of where ELT is heading – both in what the product itself is trying to do, but also in the way the project has brought together the worlds of ELT, academic research and technology in a way we haven’t seen before.
We’ve always believed that a digital product is never finished – it should always be evolving and improving in response to user needs and changing technology. But a project we’re currently working on in Brazil has challenged that assumption, and taught us valuable lessons about how working within strict limitations can improve everything you do.