At ELTjam we’ve developed a practical, learner-centred approach to product design that we call Learner Experience Design. We work with organisations to apply this process to learner and teacher problems and come up with solutions; whether that’s an app, a full online course, or a lesson plan or syllabus. To show this approach in action , Katy and Berta ran an IATEFL workshop to showcase a process we use, the ‘Learner Experience Design Sprint’.
ELT editor and materials writer Katy Asbury gives us her take on ELTjam’s Learner Experience Design training and the impact it had on her perspective on teaching.
One facet of product design is knowing your audience inside out through User Personas, a clear set of personas setting out goals and needs of different Users, which guides your design. How could we use this approach to help our different learners? I decided to create my own set of Learner Personas and apply these to my digital product to consider how and where improvements could be made.